Patient policies are an important part of the treatment process. Please refer to the patient handbook for questions regarding your treatment. If you have a question that you cannot find in the handbook, feel free to email us at firstname.lastname@example.org or email@example.com. We will respond to your question within 48 business hours.
Federal and state laws protect patient’s records. According to this law, staff is not permitted to confirm a patient’s treatment at this facility to any other person or entity. Staff is also not permitted to confirm whether a patient has admitted to drug or alcohol use or has associated in any substance abuse program unless:
- The patient signs consent to release information.
- A request is made by a court order signed by a judge.
- There is a medical emergency to include suicidal ideation.
- For research, audit or office evaluation purposes.
- Staff suspects child abuse or neglect and/or elder abuse. All violations must be reported according to the “Duty to Warn” federal law.
- Federal law and regulations do not protect information about a crime committed by a patient or any threat to commit such a crime.